Shipping Policy

Where we ship

We ship across India through reputed courier partners. If your PIN code is not serviceable, we will contact you and issue a full refund.

Dispatch and delivery timelines

• Orders are usually processed and dispatched within 1–2 business days of successful payment.
• Delivery typically takes 0–7 days from dispatch, depending on your location.
• Metro cities are usually faster; remote PIN codes, public holidays and peak periods can add time.
• Pre-orders and made-to-order items ship on the date shown on the product page.

Shipping charges

Shipping charges, where applicable, are calculated and shown at checkout before you pay. Any free-shipping threshold in effect is displayed on the site.

Packaging

Cards are shipped in protective sleeves and toploaders or equivalent rigid protection, sealed and padded to minimise transit damage. Sealed products are shipped in their original packaging inside a protective outer box.

Tracking your order

Once dispatched, we email you a tracking number and link. You can also track your order from the Track page on our site or from your account's order history. Tracking can take up to 24 hours to start updating.

Delivery attempts and address accuracy

Please make sure your address and phone number are correct — couriers cannot deliver to incomplete addresses. If a shipment is returned to us because it was undeliverable or repeatedly unclaimed, we will refund the order value after deducting the actual shipping cost incurred, or reship at your request with shipping charged again.

Damaged, lost or missing shipments

• Record an unedited unboxing video when opening the parcel — it is the fastest way for us to resolve a damage or missing-item claim.
• Report damage in transit or a missing item within 48 hours of delivery, with photographs of the outer packaging and contents.
• If a shipment is marked lost by the courier, we will replace it where stock allows, or refund it in full.

Delays outside our control

We are not responsible for delays caused by courier disruption, weather, strikes, regional restrictions or other events beyond our control — but we will follow up with the courier on your behalf until the parcel is delivered or resolved.