Return Policy

Returns we accept

Trading cards are collectibles, so we accept returns where something is wrong with what we sent — not for a change of mind. You can return an item if:

• The wrong item was sent.
• The item arrived damaged in transit.
• An item listed in your order was missing from the parcel.
• The item is a sealed product that arrived already opened or tampered with.

Returns we cannot accept

• Opened or de-sealed booster packs, boxes and other sealed products — the contents are random, so a pull you are unhappy with is not a defect.
• Change-of-mind returns on single cards once delivered.
• Damage caused after delivery, including handling, sleeving, deck use or grading attempts.
• Items returned without prior approval from us.
• Claims raised more than 48 hours after delivery.

The 48-hour claim window

Raise your return within 48 hours of delivery. Please record an unedited unboxing video when you open the parcel — for damage, missing-item and wrong-item claims it is the fastest way for us to approve a return without further questions.

How to raise a return

• Email or WhatsApp us with your order number, a description of the issue, clear photographs of the item and outer packaging, and your unboxing video where available.
• We respond within 24–48 business hours and confirm whether the return is approved.
• If approved, we tell you how to send the item back — either a reverse pickup we arrange, or a courier of your choice that we reimburse.
• Do not ship anything back before we approve it; unapproved returns cannot be processed or refunded.

Condition of returned items

Return the item in the same condition and packaging in which it arrived — sleeved and in its toploader or rigid protection, and sealed products still sealed. Items that arrive back damaged because of inadequate return packaging may be rejected or partially credited.

Return shipping costs

• When the fault is ours — wrong, damaged, missing or misdescribed item — we arrange or reimburse return shipping in full.
• Where a return is approved as a goodwill exception rather than a fault on our side, return shipping is borne by you.

Inspection and outcome

Returned items are inspected within 2 business days of reaching us. Once the return is accepted you can choose a replacement, subject to stock, or a refund. Replacements are dispatched at no extra shipping cost to you.

Refunds on returned items

Refund methods and timelines — including the 3–5 business day processing window — are set out in our Cancellation & Refund Policy.

Need help?

Write to support@theafterschoolclub.in with your order number and we will guide you through the return.